Data Deletion

Delete Your Game Data

You have the right to request the deletion of all personal data associated with your Rixn Level account from our systems.

01 — Process

How to Request Deletion

1
Send an email to support@rixn.com from any email address.
2
Include your in-game nickname so we can locate your data accurately.
3
Write "Data Deletion Request" in the subject line or body of the email.
4
We will confirm receipt and process your request within 7 days.
02 — Contact

Send Us an Email

Our support team is ready to handle your request. Tap below to open your email app with our address pre-filled.

03 — Timeline

Response Time

Once we receive your deletion request, all associated user data stored in our systems will be permanently removed.

Processed within 7 days of receiving the request

Data deletion is permanent and irreversible. Any progress, level codes, or records associated with your account will be lost.

04 — Scope

What Gets Deleted

Upon a successful deletion request, we will remove all data linked to your anonymous user ID, including:

✓
Anonymous user ID generated by Firebase
✓
Any gameplay records or statistics linked to your account
✓
Any community-submitted content associated with your nickname

Aggregate analytics data (device type, crash reports) that is not linked to any identity may be retained for app improvement purposes in accordance with our Privacy Policy.